Dealer Management System.

The DMS product is a dealership system built on a cloud platform by utilizing digital technology. This system covers the entire dealership process, from sales, servicing (including queuing systems), spare parts purchases and Customer Relationship Management (“CRM”).

Combining java, mobile, cloud, web and digital gateway technologies, by bringing together the many parts of a dealership on a single interface, DMS platforms allow business owners to monitor dealership operations more efficiently and see the big picture more clearly. This system is capable to serve more than 500 dealers.

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SALES

The Vehicle Sales module provides functionality required for effective vehicle sales management and automation of invoicing and payment collection processes. The module consists of the following components: Vehicle Sales Order, Automatic or Manual Overwrite Matching between Sales Order and vehicle stock, Pre Delivery Inspection and Delivery Orders, Vehicle Registration Number processing and Invoicing..

Workshop & Services Management

The Service Management module manages activities related to workshop and service department, starting from service appointment, work orders, parts & oil usage, technician/labor working hours to invoicing and cashier operations. The module tracked customer and vehicles service histories, including those done with third party vendors. The system will automatically generate invoice for each itemized parts, oil and labor involved in a work order.

Part Purchasing

The Parts Purchasing module provides facilities to help your company track various parts in multi site and warehouse location. Information collected from each counter related to the used parts for service and the back order which is used to make requisition. System will check the availability and process the approval for Purchase Order. Data for PO can be imported and used with Manufacturer Parts Ordering System.

Real-Time Updated Inventory Information

The DMS provides real-time updated inventory information, enabling dealers to monitor stock levels for vehicles, parts, and other equipment accurately. This feature helps dealers manage availability and prevent overstocking or stockouts.

Integrated CRM with Marketing Automation Features

The DMS includes an integrated Customer Relationship Management (CRM) system with marketing automation features, allowing dealers to manage customer relationships and execute marketing campaigns automatically. This feature enhances customer engagement and builds stronger loyalty.

Integrated Appointment Management System for Sales and Service

With an integrated appointment management system, dealers can efficiently schedule sales and service appointments. This feature optimizes time management and increases customer satisfaction through structured and timely arrangements

Why Dealer Management Systems (DMS) Are a Vital Solution in Today’s Situation

A Dealer Management System (DMS) has become an essential tool for automotive dealerships in facing these changes and challenges. This system not only helps dealerships optimize daily operations but also enables them to respond to market shifts quickly and effectively. Here are some reasons why DMS is crucial in today’s climate:

Efficiency in Inventory Management
In an economic situation demanding tight cost control, a DMS helps dealerships monitor inventory in real time. With efficient inventory management, dealerships can avoid overstocking and understocking issues, thereby reducing operational costs.
More Personalized Customer Experience
A DMS enables dealerships to store customer data and interaction history. This information allows dealerships to provide a more personalized experience for each consumer, creating loyalty and increasing the likelihood of repeat purchases.
Data-Driven Decision-Making
With the data provided by a DMS, dealerships can monitor purchasing trends and adjust sales strategies with greater accuracy. For instance, if demand for used cars increases, dealerships can focus on promotional strategies that align with this need.
Adapting to Digitalization Trends
A DMS supports integration with various digital platforms, allowing dealerships to manage online interactions with customers. With more consumers beginning their purchasing journey online, the ability to provide a seamless digital experience has become a competitive advantage.

With a reliable Dealer Management System, automotive dealerships can better adapt to the current economic climate and stay competitive amid uncertainty. This system equips dealerships with the ability to respond to ever-evolving consumer needs while maintaining operational efficiency and productivity.

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MultiCloud

Enhance your dealership’s data flexibility and security with our Cloud solution, designed to support seamless operations